Hosting, access and contractual framework.

The information an IT department or legal team needs to review Elqano. This page is meant to be forwarded as is.

Data hosting and processing

Location
Servers in France or Sweden
Models
Azure France and Sweden, AWS Europe, EU sovereign cloud, Google Cloud EU
Retention
No data retention after processing
Training
No training on client documents, by Elqano or its providers
Encryption
At rest and in transit
On-premises deployment
Available on quote, data in the client tenant

Access and authentication

Authentication
SAMLv2, native Azure AD
Permissions
Source system permissions preserved during indexing
Administration
By group: agents, sources, approved models
Traceability
Full history of conversations and agent runs

Contractual framework

GDPR
Compliant
Data processing agreement
Available
Subprocessors
List provided on request
ISO 27001
In progress

Available models

Claude Sonnet 5 · Opus 4.7
Anthropic · AWS Europe
GPT 6 Luna · Sol
OpenAI · Azure France / Sweden
Mistral Medium 3.5
Mistral · EU sovereign cloud
Gemini 3 Flash
Google · Google Cloud EU

The organisation defines the approved models for each user group, according to its own compliance rules.