Privacy Policy

Data controller

Elqano SAS, 2 avenue de la Butte aux Cailles, 64600 Anglet - contact@elqano.com

As data controller, Elqano SAS is committed to protecting the personal data of elqano.com users in accordance with the General Data Protection Regulation (GDPR - EU 2016/679) and applicable data protection laws.

Data collected and purposes

Data	Purpose	Legal basis	Retention
Name, email, company (demo form)	Contact and commercial qualification	Legitimate interest / consent	3 years
Navigation data (GA4)	Audience measurement, site improvement	Consent	13 months
Technical cookies	Site operation	Legitimate interest	Session
HubSpot data (appointment booking)	Commercial appointment management	Consent / contract performance	3 years

Cookies

The site uses cookies in the following categories:

Strictly necessary cookies - essential for site operation, exempt from consent.
Analytics cookies (Google Analytics 4) - anonymized audience measurement, activated only after your consent.
Functional cookies (HubSpot Meetings) - appointment booking management, activated only after your consent.

You can manage or withdraw your consent at any time via the cookie manager accessible at the bottom of the page.

Transfers outside the EU

Google Analytics 4 involves a data transfer to the United States. This transfer is governed by the European Commission's standard contractual clauses and Google's privacy policy. Elqano SAS has activated IP address anonymization and the "Signals" feature is disabled.

HubSpot (Meetings) transfers data to the United States, governed by appropriate GDPR safeguards.

Data recipients

Your data is intended for Elqano SAS's internal teams. It may be transmitted to the following processors, strictly within the scope of the purpose for which it was collected:

HubSpot Inc. - CRM and appointment management
Google LLC - audience measurement (Google Analytics 4)
o2switch SAS - website hosting

Elqano SAS does not sell your personal data to third parties under any circumstances.

Your rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access - obtain a copy of your data
Right of rectification - correct inaccurate data
Right to erasure - request deletion of your data
Right to restriction - restrict the processing of your data
Right to portability - receive your data in a structured format
Right to object - object to processing based on legitimate interest
Right to withdraw consent - withdraw your consent at any time

To exercise these rights, contact us at contact@elqano.com. We will respond within one month. You also have the right to lodge a complaint with the relevant data protection authority.

Security

Elqano SAS implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction or disclosure. Data is hosted in Europe at o2switch (France).

Changes

Elqano SAS reserves the right to modify this policy at any time. The date of the last update is indicated at the top of this page. In the event of a material change, you will be notified by email if you have provided your address.

Contact

For any questions regarding this policy or your personal data: contact@elqano.com