Playground enables technical support teams to resolve customer tickets faster by instantly accessing the company’s internal data. You can extract precise information from internal databases, technical documents, or incident logs to provide relevant and detailed responses in real time. Some example queries include:

• How can I fix a synchronization issue between our test platform and the development server?
• What is the fix for error 502 on the mobile app version 3.4?
• Can you provide the complete installation guide for our REST API?

Provide accurate answers to the most complex customer questions. Retrieve the necessary information directly from internal databases, user manuals, and previous ticket histories. Playground allows teams to quickly adjust their support strategies and improve the products or services offered.

• Draft an email to respond to this customer request “…” in Spanish.
• Provide a report on negative feedback regarding the latest product update.
• What are the most frequently reported issues this week?

Playground allows you to retrieve essential documents in no time and extract relevant insights immediately. With intelligent and contextual search, you can quickly locate the information needed to respond to customer requests or optimize your internal processes.

• What is the sales performance of the reservation management solution over the past six months, and in which regions have we had the most success?
• Do we have a data sheet for product X?
• Can you remind me of the main points discussed during our last meeting on client Y’s communication strategy?